IT Support Specialist, AAS

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This degree prepares students for entry-level positions as computer specialist technicians. It includes general knowledge of computer hardware, networking, digital forensics/cybersecurity, software, program design, programming languages, specific skills in troubleshooting, problem-solving, and user assistance.

First Semester

Choose One:
COSC 1301 - Introduction to Computing Credits: 3
OR
BCIS 1305 - Business Computer Applications Credits: 3
ITCC 1314 - CCNA 1 Introduction to Networks Credits: 3
(Fall Only)
ITSY 1342 - Information Technology Security Credits: 3
ITSC 1325 - Personal Computer Hardware Credits: 3
ITSY 2343 - Computer System Forensics Credits: 3

Semester Hours: 15

Second Semester

ITCC 1344 - CCNA 2 Switching, Routing and Wireless Essentials Credits: 3
Choose One:
ITDF 1300 - Introduction to Digital Forensics Credits: 3
OR
ITSC 2339 - Personal Computer Help Desk Support Credits: 3
Choose One:
ITSE 1359 - Introduction to Scripting Languages Credits: 3
OR
DATN 1370 - Introduction to Data Analysis and Visualization Credits: 3
Mathematics Core Credits: 3
ITNW 1354 - Implementing and Supporting Servers Credits: 3

Semester Hours: 15

Third Semester

ITSC 1316 - Linux Installation and Configuration Credits: 3
Choose One:
ITNW 1336 - Cloud Deployment & Infrastructure Management Credits: 3
OR
DATN 1377 - Cloud Computing for Data Analytics Credits: 3
Choose One:
ITSE 1329 - Programming Logic and Design Credits: 3
OR
COSC 1315 - Introduction to Computer Programming Credits: 3
Comm Core - Communication Credits: 3
Soc Beh Sci Core - Social and Behavioral Science Credits: 3

Semester Hours: 15

Fourth Semester

Choose One:
ITSW 1304 - Introduction to Spreadsheets Credits: 3
OR
CPMT 1345 - Computer Systems Maintenance Credits: 3
ITSE 1445 - Introduction to Oracle SQL Credits: 4
Choose One:
BMGT 1309 - Information and Project Management Credits: 3
OR
EECT 1300 - Technical Customer Service Credits: 3
Choose One:
Lang Phil Cult Core - Language, Philosophy, and Culture Core Credits: 3
OR
Cr Arts Core - Creative Arts Core Credits: 3

Semester Hours: 15

Total Program Hours: 60

NOTE: Students who complete certain courses within the program should be prepared to take certifications, as follows:

ITCC 1314 + ITCC 1344 + ITCC 2320 prepares students for the Cisco CCNA Certification
ITSC 1325 prepares students for CompTIA A+ Certification
ITNW 1354 prepares students for CompTIA Server+
ITNW 1336 prepares students for CompTIA Cloud+ Certification
ITSY 1342 prepares students for CompTIA+ (SYO-601) Certification
ITSE 1345 prepares students for Oracle DB SQL Exam 1Z0-071
ITSY 2343 prepares students for EC Council Certified Ethical Hacker Certification (CEH)